AI reputation intelligence · for med spas

Turn happy clients into 5-star reviews, automatically.

After every visit, StarChirp sends a personalized follow-up that captures private feedback first and turns great experiences into public reviews. More visibility, more trust, more booked clients.

No setup fees. Cancel anytime.

Sent via SMS + email
SMS · iMessage
Hey Sarah, it's Glow Aesthetics. So glad we got to see you this morning for your Botox touch-up. You're going to love how it settles in over the next few days. How was your visit? We're always looking to improve. 1 to 5 stars?
5 stars! Front desk was so welcoming too 😊
Thanks so much, Sarah. You're the best. Would you mind dropping that on Google? It really helps other clients find us so we can keep upgrading the experience for you 💙
g.page/r/GlowAesthetics/review
Analyzed by StarChirp AI
Sentiment
9.4
Intent
Promoter
Next action
Review link sent
We prioritize resolving issues privately before clients leave public reviews.
The problem

Every review tool sends the same generic link, and gets the same forgettable results.

When every product looks identical, the only thing left to compete on is price. StarChirp is architected to never be one of them.

How it works

From visit completed to revenue counted. Fully automated.

No staff involvement. No remembering to send the link. The whole pipeline runs the moment an appointment is marked complete.

STEP / 01

Trigger

When an appointment is marked complete in your PMS, StarChirp fires automatically. No staff involvement, ever.

STEP / 02

Personalize

StarChirp writes a unique message per client using visit type, provider, time of day, and real-world context like weather and local events.

STEP / 03

Detect

Replies are scored for true sentiment. StarChirp collects feedback with negative connotation and alerts the office manager.

STEP / 04

Route

Happy clients get a Google review link. Unhappy clients will get sent to the office manager for immediate assistance.

Free for 30 days. Cancel anytime.
The follow-up moat

The follow-up system med spas use to grow Google reviews.

Every other tool sends one message, on one day, and gives up. StarChirp follows up across the windows clients actually remember their visit, on the device they actually reply on.

Generic blast

Other review tools

Same message. Same link. Same result.

Day 0 · 4:12 PM
Hi Sarah, thanks for visiting Glow Aesthetics! Please leave us a review: bit.ly/review-us
Day 3 · 4:12 PM
Hi Sarah, thanks for visiting Glow Aesthetics! Please leave us a review: bit.ly/review-us
Day 7 · 4:12 PM
Hi Sarah, thanks for visiting Glow Aesthetics! Please leave us a review: bit.ly/review-us
Identical copy every send
No clinical context, no name personalization
Sent at random times, not memory peaks
Ignored after first send, then unsubscribes
StarChirp

Sequenced, personal, on time

A real follow-up. Engineered for memory and goodwill.

<8s after visit
Hey Sarah, it's Glow Aesthetics. So glad we got to see you in for your Botox touch-up. If you've got a sec, let us know how we did. 1 to 5 stars?
Peak-end recall window. Memories form in the first hours.
Day 0 · evening
Evening, Sarah. Just checking how you're feeling. Any tenderness, anything off? We'd love your honest take and a 1 to 5 on the visit.
Same-day double-touch. Strong reply lift vs. single-day cadence.
Day 2 · midday
Sarah, hope your results are settling in beautifully ✨ If your visit was a 5/5, would you mind sharing it on Google? One-tap link below.
g.page/r/GlowAesthetics
Ask only after two value-first touches.
Unique copy per client, per visit
Sent at peak-end recall windows
Value-first cadence before the ask
Sequence retrains monthly on your replies
3–5×
More replies than a one-time blast
+12–19
Extra Google reviews per 100 visits
<2%
People who opt out (most tools: 4–7%)

Typical results from 30-day trials with Med Spas. Your numbers vary by city, volume, and offer.

Free for 30 days. Cancel anytime.
Sentiment-aware routing

"5 stars" doesn't always mean 5 stars.
We catch the ones that don't.

Clients will text "5 stars I guess" and then write "the front desk was rude and I waited 45 minutes." Every other tool reads the rating and pushes that straight to Google. StarChirp reads the words, scores the actual sentiment, and routes the conflict privately to your office manager.

CLIENT REPLY · 9:47 AM

"5 stars I guess. The cleaning was fine but the front desk was super rude and I waited almost an hour."

Stated
5.0
Sentiment
2.4
Routed privately to office manager
StarChirp Abilities

Abilities working together for med spa growth.

StarChirp combines review automation, client feedback intelligence, and revenue attribution in one platform, purpose-built for modern med spas. It improves with your client data every month, so performance compounds over time.

Personalized SMS + email

Every message is unique, written by StarChirp. No templates. No generic links.

Dual-channel client follow-up

When an appointment completes, StarChirp sends the same personalized message via SMS and email. Clients engage on their preferred channel, you get better response rates.

Sentiment AI

StarChirp scores every reply on a 1 to 10 sentiment scale, extracts themes, and learns what works for your med spa over time.

Conflict detection

If a client says "5 stars" but writes a complaint, it will be forwarded to the office manager to make sure the client gets the correct attention and support.

Competitor intelligence

Track up to 5 local competitors' ratings, review velocity, and Google Maps rank. Historical screenshots and weekly delta reports.

Revenue attribution

Calls, direction requests, bookings, all tied back to reviews and shown in dollars of estimated client value.

Social proof widgets

Embed live, auto-updating review walls and rating badges on your website. New 5★ reviews appear instantly.

Smart unsubscribe handling

StarChirp reads intent, not keywords. "Please stop," "lose my number," "not interested," all caught and honored automatically.

Free for 30 days. Cancel anytime.
Built to prove ROI

Reviews are the starting point. Revenue is the product.

Your dashboard shows exactly how much StarChirp generated for your med spa this month and how much it saved by intercepting bad reviews before they went public. Not just how many stars you gained.

+$3k–8k/mo
Typical extra monthly revenue
Average lift Med Spas saw in early 30-day trials.
+12–19
Extra Google reviews per 100 visits
Typical range from 30-day trials.
3–5×
More replies than a one-time blast
Typical lift over a generic mass text.
<2%
Unsubscribe rate
Industry average: 4–7%.
Start Free 30-Day Trial

Plug it in this week. See your first reviews land in days.

No setup fee. We connect your booking/scheduling system, and you watch the replies come in. If month one doesn't pay for itself, you walk and keep every review you earned.

Free for 30 days. Cancel anytime. Your data is yours.